ICICI Lombard Car Insurance

Posted in: Insurance | on: October 15, 2020

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ICICI Lombard General Insurance Limited is a top Indian private sector company which offers wide range of insurance policies such as health insurance, motor insurance, travel insurance, home insurance, etc. With ICICI, you can buy and renew your  insurance policy anytime in online. Policy will be issued in online instantly.

During the FY2020, ICICI motor insurance have settled 93.2% motor insurance claims within 30 days of filing claim. ICICI Lombard General Insurance Limited has been assigned iAAA rating by ICRA. This rating is given for its highest claims settling ability.

What are the benefits of ICICI Lombard Car Insurance?

ICICI Lombard car insurance offers the following benefits to its customers.

  • It has over 4100+ cashless network garages.
  • It offers third-party liability insurance which is a mandatory one.
  • It offers premium at lower rates for second-hand cars.
  • It provides appropriate towing facility to the nearest garage.
  • It offers various add-on features.
  • It offers the benefit of Zero Depreciation and No Claim Bonus.
  • It provides personal accident cover in the case of death or disability due to accident.
  • It offers comprehensive car insurance policy which covers loss due to natural or man-made calamity.

Why you need to buy ICICI Lombard Car Insurance?

Here are the reasons why you need to buy car insurance policy from ICICI Lombard car insurance.

  • ICICI offers 1 dedicated garage for every 14 customer claims
  • Through 'Insure' app, you can raise motor claims instantly.
  • ICICI offers 24x7 customer care support with its 273 branches across the country.
  • ICICI car insurance offers premium at affordable rates.
  • With ICICI, you can renew your policy easily in online.
  • Upon repair, ICICI approves your claim instantly through digital survey and offers pick-up and drop facility, sanitization of high touch points in your car and quality assurance for 6 months or 6000 km.

What are the add-on features available in ICICI Lombard Car Insurance?

ICICI Lombard car insurance offers the following add-on features to its customers.

Zero Depreciation Cover:

The zero depreciation cover is the best add-on cover for your new car. It balances the depreciation on any repairs or replacement in your car insurance claim settlement. If you own an expensive car, then this add-on cover is a necessary one for you.

Engine Protect Cover:

This add-on cover will be highly useful for you if you stay in flood-prone area or you own an expensive car. The engine protect cover will cover the repair or replacement cost of your car's engine.

Roadside Assistance Cover:

This add-on cover will help you if you got stranded in the midst of your journey due to breakdown or accident. This cover offers towing facility to the network garage, helps you during battery jump-start or small repairs and provides breakdown support. It also arranges taxi for your transport or hotel to stay in the event of breakdown or accident.

Garage Cash Cover:

In the case of damage to your car due to accident, this add-on cover will provide you the daily travel allowance for the number of days your car is getting repaired at garage.

Consumables Protect Cover:

In the case of repair or replacement of minor things like oil filter, A/C filter, nuts, bolts, etc. due to accident, this add-on cover will cover those minor expenses.

Loss of Personal Belongings:

If you have missed your personal belongings in your car or your car gets damaged due to accident, this add-on cover will cover up for the loss.

What are the types of ICICI Lombard Car Insurance?

ICICI Lombard car insurance offers three types of insurance plans namely,

  • Private car package policy
  • Stand-alone own-damage car insurance
  • Third-party car insurance

Private car package policy:

This comprehensive car insurance policy offers full protection to the car's owner-driver. It covers both the cost of damages caused to the third party as well as damages to your car. This policy also covers theft of your car and damages due to burglary, fire and natural calamities.

Stand-alone own-damage car insurance:

This policy covers the damages caused to your car due to natural disasters like flood, cyclone, landslide, earthquake, etc. and man-made disasters such as riot, burglary, strike, theft, etc.

Third-party car insurance:

This policy covers the owner against all legal liabilities caused due to an accident. Under this policy, any injuries caused to the third party by your car or damages caused to other's property will be covered by the insurer.

What is covered under ICICI Lombard Car Insurance Policy?

ICICI Lombard car insurance policy covers the following risks.

  • Loss/damage to your vehicle due to natural disasters
  • Loss/damage to your vehicle due to man-made disasters
  • Third-party liability
  • Personal accident

How to get a quick quote in ICICI Lombard Car Insurance in online?

In order to get quick quote in ICICI Lombard car insurance in online, just follow the simple steps given below.

Step 1: Visit the official website of ICICI Lombard Car Insurance

Step 2: In the home page, enter your vehicle registration number, mobile number and email id. Agree to the terms and conditions by selecting the checkbox. Then click 'Get Quote'.

Step 3: If you don't know your vehicle number or if it is a new vehicle, click the link 'I don't know my car registration number/ Got a new vehicle'. Then select your car model, year of purchase, city of registration and click 'Proceed'

Step 4: Once you have provided all these details, you will get the insurance quote details.

How to buy ICICI Lombard Car Insurance Policy in Online?

To purchase car insurance policy in online from ICICI Lombard, go through the steps given below.

Step 1: Visit the official website of ICICI Lombard Car Insurance

Step 2: In the home page, enter your vehicle registration number, mobile number and email id. Then click 'Get Quote'

Step 3: On the next page, select your car model, year of purchase and city of registration. Then click 'Proceed'

Step 4: Once you have provided all these details, the insurance quote details will appear on the next page.

Step 5: Choose the insurance plan which best suits your car by comparing the premium rate and add-on covers. After viewing plans, click 'Buy now'

Step 6: Verify your car and policy details. If all details are correct, click 'That's correct' or if you want to change the details, click 'Modify'.

Step 7: On the next page, enter your personal and vehicle details. Then click 'Proceed to pay'

Step 8: Make payment using credit card /debit card/ internet banking.

Step 9: Upon successful payment, you will get the policy instantly.

How to renew ICICI Lombard Car Insurance Policy in Online?

To renew your expired ICICI Lombard car insurance policy, go along with the following steps.

Step 1: Visit the official website of ICICI Lombard Car Insurance

Step 2: In the home page, click 'Renew your ICICI Lombard Policy' button located below the 'Get Quote' button.

Step 3: On the next page, enter your mobile number/ registration number/ policy number to retrieve your policy.

Step 4: Enter the OTP sent to your mobile number and click 'Retrieve my policy'

Step 5: Once your policy is retrieved, make payment to renew your expired policy.

What are the documents required to claim in ICICI Lombard Car Insurance?

In order to file claim in ICICI Lombard car insurance, you need to submit the following documents.

  • Duly signed claim form
  • A copy of your vehicle's RC
  • A copy of driving license
  • A copy of insurance policy
  • FIR in the case of accidents, theft, damage or injury
  • Original repair bill, cash receipt and proof of release.

How to file claim in ICICI Lombard Car Insurance?

If your car met with an accident,

  • Note down the vehicle numbers which caused damage to your car
  • Note down the names and contact details of the witnesses
  • Call the toll-free helpline number 1800 2666 or send an SMS to 575758 by typing 'CLAIM' and get your claim number or reference number
  • The call centre executive will give you all information about the list of documents required to process your claim and the garage location to repair your car.
  • In the case of property damage, theft, bodily injury or major damages, file an FIR in the nearest police station.

You can register your claim in ICICI Lombard car insurance in online too. To register your claim in online,

Step 1: Visit ICICI Lombard's eClaim Process

Step 2: Select 'eClaim Form' and then click 'Proceed'

Step 3: Enter your vehicle details, personal details, policy details and claim details

Step 4: Once you have submitted all details, upload necessary documents such as registration certificate, driving license and policy copy. 

Once you have registered your claim,

  • The customer service manager will call you within 24 hours of registering your claim.
  • Submit the document copy to the dealer or customer service manager and get it verified with the originals.
  • After assessing your car's damage, the customer service manager will give an estimate for the repairs of your vehicle.
  • Once your vehicle is repaired in the garage, the insurer will pay for the loss directly to the garage.
  • As mentioned in the policy and depreciation, the insured have to pay the remaining amount as informed by the customer service manager.

What are the claim benefits available in ICICI Lombard Car Insurance?

By claiming in ICICI Lombard car insurance, you will get the host of benefits given below.

  • Free vehicle pick-up, towing service and water wash
  • Quality assurance on all repairs for 6 months
  • Loss Assessment Survey by dedicated Service Manager within 4 hours
  • For vehicle repair outside the company's garage network, you can initiate reimbursement claim.


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